Amazon Pivot Program Lawyer – Representation for Employees Facing Performance Measures

Over the years, firm founder Steve Teller has gained substantial experience assisting Amazon employees with pivot and performance improvement process matters, as well as representing employees in a wide range of illegal and discriminatory practices. If you’re facing PIP, progressive discipline, Pivot plan placement, or other performance issues at Amazon, please call our firm to learn how we can help.

What is Amazon’s Pivot Program?

Amazon’s Pivot Program is a program designed to assist employees who may need support and development help.  Employees not meeting management performance expectations have three options – leave with a severance, accept Pivot program placement, or appeal Pivot Program placement.

The Amazon Pivot process typically starts with a development plan. Sometimes employees are not even informed that they are on such a plan. It moves to a performance improvement plan phase after that.

If the manager claims the employee failed at the performance improvement plan (or “PIP”), there is then an appeals process under which an employee can appeal to their peers for an independent review of the manager’s decision. A successful appeal gives the opportunity to maintain employment at Amazon.

Although the details and program names of this process change with some frequency, the essence of the system remains. Amazon works very hard to recruit good people, and it does want to have an opportunity to maintain them, if the manager is actually wrong about the person’s performance, or if there’s a clear reason why they should maintain employment.

Is Amazon’s Pivot Program Designed to Make Worker’s Quit?

The PIP/Pivot Program process gives Amazon the opportunity to say the person decided to quit, if they accept the tier-1 severance offer, or that an independent review panel decided to fire them, insulating Amazon from discrimination claims to some degree. It also helps insulate Amazon from negative unemployment ratings.

It is important to identify any unlawful motives (e.g., discrimination, retaliation for taking medical leave, etc.) that might support a wrongful termination or discrimination claim while the employee is fighting the appeal, but it is equally important to maintain a solid focus on the business reasons why an employee should be retained.]  This is not the place to prove your discrimination claims, but it’s also important that they are not ignored in your rebuttal.

How We Can Help Amazon Workers Facing the Pivot Program

We have a very good success rate in helping Amazon employee clients assess their choices, and have supported multiple employees through successful Appeals, while guiding others to accept or negotiate upwards from the tier one package that is offered.

Be aware that negotiating upwards from the tier one package always includes a demand by Amazon that you agree not to return. Of course, the existence of the PIP or Pivot or development plan is also likely to hinder your future employment and advancement at Amazon, in which case acceptance of a severance package may be the best option.

If you are in this situation, we would encourage you to call our firm to learn more about your options and rights.  We frequently counsel Amazon workers facing performance criticism, discrimination, or wrongful termination, and may be able to assist.